Privacy & Data Protection Policy

At Eikon Peters Immigration Services, we take your privacy and data security seriously. This privacy policy explains how we collect, process, secure, and use the information you share with us when navigating our website and portals.

1. Information We Collect

We only collect personal information that is necessary to deliver our services, process callback consultation requests, or send newsletter updates. This includes:

• Consultation Requests: Your name, email address, phone number, and details regarding your visa or immigration query.
• Newsletter & Guide Downloads: Your email address, used to deliver newsletter campaigns and welcome resources.
• Web Traffic Analytics: Anonymous usage patterns (page views, session durations, device types, and general country locations) captured via Google Analytics.

2. How We Use Your Data

Your information is processed transparently and lawfully. We utilize the gathered data to:

• Schedule, verify, and complete consultation calls.
• Register you as a newsletter subscriber and deliver visa policy updates.
• Optimize site speeds, layouts, and popular guides using aggregated traffic analytics.
• Meet statutory compliance and regulation standards set by governing immigration authorities.

3. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal data. To provide a seamless digital portal, we partner with trusted, secure cloud services who adhere to strict data protection standards:

• Supabase: Secure database storage for lead captures, administrative guides, and user logs.
• Brevo: Secure transactional and newsletter delivery platform used to dispatch consultation details and updates.
• Google Analytics / Tag Manager: Traffic measurement and event tracking for optimization purposes.

4. Security Measures

We implement comprehensive technical and organizational safeguards to protect your personal information against unauthorized access, loss, modification, or exposure. All communication between your browser and our platform is encrypted using Secure Socket Layer (SSL) certificates.

5. Cookies & Tracking

Our website uses cookies to remember user sessions, capture anonymous traffic patterns via Google Analytics, and run Appointlet booking modules. You can configure your browser settings to reject cookies, though some features (such as appointment scheduling) may function incorrectly.

6. Your Rights

You hold full ownership of your personal data. You have the right to:

• Request a copy of the personal information we hold on file.
• Correct or update inaccurate information.
• Request the permanent erasure of your lead profiles or email subscriptions.
• Unsubscribe from email campaigns at any time using the link in the footer or by contacting us.

7. Contact Information

If you have questions about this policy, wish to update your data, or would like to request file deletion, please contact us:

Email: info@eikonpetersimmigration.com
Consultation Scope: Regulated level 1 visa pathways